Vibrator with egg

SHIPPING

At KISSBERRIES we offer fast and discreet shipping on all orders.

We understand that discretion is important to our customers. That's why we take great care in packaging and delivering your orders in a confidential manner.

Our Shipping Policy:

1. Most of orders are processed and shipped within 1-2 business days.

2. For expedited shipping, additional fees will apply and will be calculated at checkout.

3. All orders are shipped with a discreet shipping label and plain packaging. The contents of the package will not be disclosed.

4. We provide worldwide shipping.

5. Delivery times vary based on your location and shipping method selected. Standard shipping typically takes 3-7 business days. Expedited shipping options are also available.

6. Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

7. We are not responsible for any lost or stolen packages. If you experience any issues with your delivery, please contact the shipping carrier for assistance.

At Kissberries, we take pride in providing excellent customer service and fast, discreet shipping. If you have any questions or concerns about our shipping policy, please contact our customer support team.

RETURNS POLICY

At Kissberries, we strive to provide our customers with the highest quality products and the best shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.

Our Return Policy:

1. Returns must be made within 14 days of the delivery date.

2. All items must be returned in their original packaging, unused, and in the same condition as when they were received.

3. Returns will only be accepted for products that are defective or damaged during shipment.

4. Refunds will be issued to the original payment method used at the time of purchase.

5. Shipping costs for returns are the responsibility of the customer, except in cases where the product was defective or damaged during shipment.

6. If you receive a defective or damaged item, please contact our customer support team immediately. They will assist you in returning the item and processing a refund.

7. Due to the intimate nature of our products, we do not accept returns or exchanges on items that have been opened or used.

If you have any questions or concerns about our return policy, please contact our customer support team. We are here to help and make sure that your shopping experience with KISSBERRIES is a positive one.